Tuesday, June 24, 2008

Dish TV presents DTH or Ducking The Consumer

DTH by Dish TV was wonderful as long as it worked. Some days back it went on the blink, and I've been chasing their Customer Cell for a wee bit of Customer Care ever since. Mails, calls... nothing has worked. Euro 2008 is almost over, and Wimbledon is on its way.

Every time I speak to a voice that's not prerecorded, I am assured that the matter has been escalated for immediate resolution. And going by their progress I'm sure it's Petronas they are climbing.

The moral of my story?

'Wish kiya, dish kiya, aur ab fish kar raha hoon.'

1 comment:

Dilip Muralidaran said...

which is why my DISH TV lies rusting in my cupboard while tata sky delivers just what i pay for.